Terms and Conditions

1. LEGAL NOTICE AND TERMS OF USE

You are in a 100% secure space; therefore, you should be aware of the following:

1.1. Identifying Details of the Responsible Party

As per current regulations, I inform you that:

  • Corporate Name: Alejandro Vique
  • Registered Address:
    57 Kingmingya Road, Unit 7
    P.O. Box 1194
    Inuvik, NT X0E 0T0
    Canada
  • Email: info@alejandrovique.com
  • Social Activity: Online psychotherapy sessions, private or group coaching.

1.2. Purpose of the Website

The services provided by the website owner include:

  • Online psychotherapy services.
  • Coaching services.
  • Sale of personal growth online courses.
  • Managing the subscriber and user list.
  • Providing website content.
  • Managing the affiliate and merchant network and their payments.

1.3. Users

Access and/or use of this website attributes the status of USER, who accepts these terms of use from the moment of access and/or use. However, mere use of the website does not constitute the start of any labor/commercial relationship.

1.4. Website Use and Data Collection

1.4.1 Website Use

The website https://alejandrovique.com/ (hereinafter “THE WEBSITE”) provides access to articles, information, services, and data (hereinafter “the content”) owned by ALEJANDRO VIQUE. The USER assumes responsibility for using the website appropriately and agrees not to:

  • Engage in illegal activities, or actions contrary to good faith and public order.
  • Spread racist, xenophobic, pornographic-illegal content, or anything advocating terrorism or infringing human rights.
  • Cause damage to the website’s physical and logical systems or those of its providers or third parties, including the introduction of viruses or other harmful technologies.
  • Attempt to access and, if possible, manipulate the email accounts of other users.

ALEJANDRO VIQUE reserves the right to remove any comments or contributions that violate the dignity of individuals, are discriminatory, xenophobic, racist, or pornographic, or are otherwise inappropriate. ALEJANDRO VIQUE is not responsible for user opinions expressed through blogs or other participatory tools created under applicable regulations.

1.4.2 Data Collection

  • Contact Form: The USER must fill in their email, subject, and name.
  • Subscription Form: The USER provides their name and email to subscribe.
  • Purchase Form: The USER provides name, email, address, and ID details.
  • Cookies and Browsing Data: Browsing the website automatically provides the server with information such as IP address, access date/time, referring hyperlink, OS, and browser.

Users can unsubscribe from services or delete provided data at any time, complying with data protection regulations. Users consent to the processing of their data under WordPress’s privacy policies for services such as subscription, comments, or purchases.

By subscribing or accessing paid services, users understand and accept that:

  • Personal data is processed and may be added to “WEBSITE USERS AND SUBSCRIBERS” or “CLIENTS AND/OR SUPPLIERS” databases as applicable.

2. VIDEO CALLS

By contracting ALEJANDRO VIQUE services, you consent to be contacted via video calls for 60-minute sessions, as deemed necessary by both parties. Participation in psychotherapy and/or coaching sessions is voluntary.

3. SCHEDULING SESSIONS

As a client, you are responsible for attending sessions on time and canceling or rescheduling at least 48 hours in advance. Live sessions are exclusively reserved and cannot be replaced.

3.1. Cancellation and Rescheduling Policy

  • Notice: Sessions can be rescheduled once at no additional cost if 48 hours’ notice is given.
  • Cancellations and Refunds: No refunds for missed or late-canceled sessions.

4. LIMITATION OF LIABILITY

Services aim to support mental and emotional well-being but do not guarantee specific outcomes. Participation is voluntary and at the client’s own risk.

5. PURCHASE OF MEMBERSHIPS, PRODUCTS, SESSIONS, WORKSHOPS, AND VIDEO CLASSES

5.1. Payment Conditions

  • Purchases are subject to verification by the financial institution processing the payment.
  • Transactions are handled by third-party platforms (e.g., Stripe, PayPal).

5.2. Return and Exchange Policy

  • No refunds for unused sessions, memberships, or missed events.
  • Subscription-based payments via PayPal are pre-authorized and auto-renew until canceled.

6. CONFIDENTIALITY AND DATA MANAGEMENT

Confidentiality is respected under Canadian (PIPEDA) and U.S. (HIPAA) regulations. Personal data is securely stored and only accessed as required. Clients may request access or deletion of their data anytime.

7. INTELLECTUAL PROPERTY RIGHTS

All website content is the exclusive property of ALEJANDRO VIQUE and may not be reproduced, distributed, or used commercially without prior authorization.

8. MODIFICATIONS

The website and legal terms may be updated without prior notice.

9. APPLICABLE LAW AND JURISDICTION

This agreement is governed by Canadian law, with provisions for U.S. jurisdiction when relevant.

10. CONTRACT TERMINATION

Either party may terminate the service agreement without prior conditions. Non-compliance with terms may result in immediate termination.